FAQ

Q. My furnace or air conditioner will not come on.

A. Believe it or not, one of the most common problems could be that your thermostat is not turned all the way on to either heating or cooling. Also double check and make sure that no breakers have been blown.

Q. My furnace is not blowing much air and kicks off all the time.

A. Check and clean the furnace filter. When the filter gets too dirty, then the air becomes restricted, overheats the heat exchanger and kicks the furnace off.

Q. My furnace won't come on at all.

A. All furnaces have either a wall switch or service disconnect next to the furnace. Check to make sure it is in the on position. Check the main breaker panel as well.

Q. My air conditioner is not cooling and forming ice on the refrigeration lines.

A. Check furnace filter. If the air is restricted then the air conditioner will start to freeze up. If the filter is clean and it is still icing up, then you need to have the unit serviced.

Q. It takes my air conditioner all evening to cool my house down five degrees.

A. Air conditioners are sized to maintain temperatures. If you let the house get too hot while you are away, it will take several hours to cool your house down to a comfortable level. It is not a good idea tot urn the thermostat up too high when you are not there.

Q. What is indoor air quality?

A. According to the Environmental Protection Agency (EPA), your exposure to air pollutants can be up to 100 times higher indoor than outdoors. The American Lung Association estimates that most people spend 90% of their time indoors, so clean indoor air is very important.

Q. What can I do to reduce my heating and cooling energy cost.

A.

• Make sure your filter is cleaned one a Month.

• Close all foundation vents in the winter.

• Open all foundation vents in the summer

• Close off fireplace damper when not in use.

• Open your drapes in the winter when the sun is shining

• Close your drapes in the summer to eliminate extra heat gain.

• Shut off all appliances, computers and media equipment when not in use.